Operations Manager - Field

Job Posting : Field Operations Manager,National Ambulance in Springfield.Company Overview : National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.Position Overview : Field Operations Manager is a Full Time Position with BenefitsWe are currently seeking a highly motivated Field Operations Manager to manage our daily operations. Flexibility is a key component in the success of this role within our company.Attributes : IntegrityHonestySelf MotivatedStrong Organizational SkillsThe abilities to multi-task and function effectively in a team environmentExcellent Analytical SkillsAbility to Learn & TeachCustomer Service DrivenExcellent Peoples SkillsResponsibilities : Coordinate EMS and Paratransit Field Operations.Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.Conduct Quality Assurance and Control.Update and implement Standard Operating Procedures for EMS and Paratransit departments.Lead MeetingsInterdepartmental regular communications to ensure company objectives are met.Statistics Generation via excel spreadsheets.Apply Progressive Discipline with field staff.Investigation of Incidents, Accidents, Injuries.Coordinate field logistics Purchasing & Inventory ControlCorporate ComplianceCustomer Service Issue ResolutionRequirements : Associate Degree or equivalent work experience is required.Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.2 or more years of supervisory / management experience is desirableKnowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.Benefits : Health & Dental InsurancePaid Time OffFlexible Scheduling401K Plan with Employer MatchIncentive ProgramsPaid Continuing EducationCompany UniformEmergency Medical Technician CertificationHow to Apply : Apply via this post.You may email your resume to kirill@nationalambulance.netYou may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.