Customer Support

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Apex is looking for a new team member to join our ever expanding organization. The ideal candidate will have a minimum of 2 years of experience in the industrial distribution industry. The position will directly in-teract with APEX customers providing them with pricing, availability, processing orders and keeping them ad-vised of any changes.

Job Responsibilities :

• Entering and acknowledging customer orders
• Provide quick, comprehensive quotes to customer RFQ’s
• Receive customer inquiries via phone, text, fax or e-mail
• Processing, expediting and tracking purchase orders with suppliers
• Daily management of your open order / open quote dashboard
• Work closely with APEX Account Manager(s) on open projects and new customer prospecting
• Continually look for business process improvements in order to deliver excellent customer support
• Provide help to fellow team members in a courteous and professional manner
• Must be dependable and prompt
• Must keep work area clean & organized
• Perform other duties as assigned

Must Embrace the following Core Values :

• Customer Committed
• Accountable
• Enthusiastic, Energetic, Tenacious & Competitive
• Embody Team Mentality
• Innovative