Operations Manager

The Mosquito Squad Operations Manager is responsible for the successful day to day operations of the business and managing a team of Pest Control Applicators. The Operations Manager is committed to and responsible for delivering the highest level of customer service, ensuring customer retention and managing costs. The Operations Manager accomplishes this by actively training existing employees, interviewing and hiring new employees, maintaining technology tools and tracking product inventory.

If you are driven by leading others, seeing the results of your efforts reflected in a monthly P&L and want to represent a stable, reputable brand, join the Mosquito Squad team!

RESPONSIBILITIES

• Meet or exceed client retention goals through efficient management of team expectations and day to day business execution
• Pest Control Applicator leadership and management to include : customer service best practices, how to apply 21-day Protective Barrier Treatment, promote and follow safety procedures, Insure all PPE is being worn, understand product label instructions and implement fleet managment, scheduling and interviewing for new hires
• Office Staff leadership and management to include : customer service best practices, cohesive working relationships, leveraging technology tools and people skills to provide outstanding customer service, CRM management and upkeep
• Maintain fleet of vehicles ensuring : regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking
• Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available
• Execute, track and analyze marketing initiatives / investments to determine ROI and plan for future initiatives
• Provide timely reporting as needed
• Other duties as assigned

QUALIFICATIONS

Compensation : $35K - $50K