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Recreation Coordinator

Recreation Coordinator

Royal Palm Yacht & Country Club IncBoca Raton, FL, US
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Job Description

Job Description

Job Description

Responsible for greeting all Members and guests and directs inquiries to the proper parties; scheduling / rescheduling / canceling appointments, event promotion, assist in billing / CHITS for Wellness & Racquets related services. Providing a professional, friendly, and courteous atmosphere for all Members, guests and colleagues. The Recreation Coordinator acts in the Wellness Manager’s absence to oversee all administrative duties of the Wellness Center.

Essential Functions

  • Answer all incoming calls to the Wellness desk, when needed.
  • Communicating with the Director of Racquets & Wellness Manager for ordering of all supplies for the Wellness Center & recreation amenities along with helping to maintain a working inventory.
  • Racquets & Wellness billing through the JONAS system.
  • Counsels and assists members with billing inquires, as needed.
  • Tracking monthly Wellness Center traffic along with recreation amenity usage.
  • Assisting Members and guests with general questions regarding the Club’s Wellness & recreation amenities (Tennis, Pickleball, Croquet, etc…)
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Maintaining communications with Wellness Manager to ensure proper procedures are being followed and training / understanding is adequate.
  • Convey rules and regulations, as needed, for the Wellness Center & recreation amenities.
  • Performs duties necessary to maintain a consistent level of hospitality and standard for the wellness & recreation industry.
  • Create ongoing and / or seasonal promotions and activities to encourage registrations, stimulate sales and create interest among members, guests, management and staff.
  • Promote wellness programs, contests, and other recreation related events.
  • Ability to work among Wellness staff, to include but not limited floor coverage, orientations.
  • Perform desk coverage when necessary. Schedule may include weekends, as needed.
  • Perform any other tasks as assigned by management.

Knowledge, skills and abilities

  • Must have knowledge of commonly used concepts, practices, and procedures within a country club.
  • Must possess excellent interpersonal skills.
  • Must possess excellent written and verbal communication skills.
  • Must possess excellent organizational skills, coordinate and complete tasks with limited supervision.
  • Must be a detail-oriented individual and possess time management skills.
  • Must maintain high performance standards.
  • Fluent reading and writing in English with the ability to recognize signs and symbols to communicate with members.
  • Ability to deal with routine changes often.
  • Ability to deal effectively and tactfully with all employees, management and members.
  • Excellent communication skills.
  • Thorough understanding of Royal Palm Yacht & Country Club policies and procedures.
  • Must have some computer skills, including use of Microsoft Office programs.

    • Education and experience

  • High School Diploma and / or equivalent required.
  • Previous clerical and reception work experience required.
  • Must have intermediate knowable of all Microsoft applications; typing ability; customer focus driven, as well as, maintaining above standards for desk operations.
  • Seasonal / yearly commitment highly desired; must be comfortable working in a fitness environment and be willing to assist in other areas.
  • CPR / AED certification desirable.
  • Must be able to lift at least 50 lbs., and bend and / or lift heavier objects or equipment in the fitness facility.
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    Recreation Coordinator • Boca Raton, FL, US