Customer Service Representative
EDIS GroupCincinnati, OH, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor’s Degree preferred Strong communication and customer service skills
Job Description
Provide customer support for software products by resolving issues, answering questions, and ensuring client satisfaction while following company policies.
Responsibilities :
- Assist clients via phone, email, chat, and other channels
- Resolve open items within service level agreements
- Maintain knowledge of software product service offerings
- Enter and update client data accurately
- Document all client interactions
Qualifications :
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Customer Service Representative • Cincinnati, OH, US