Insurance Billing Specialist

Rural Mutual InsuranceMadison, WI, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

We are seeking a detail-oriented Insurance Billing Specialist to join our team in Madison, WI. In this key role, you’ll ensure accurate and efficient processing of insurance policies and billing operations. This position offers the potential for a hybrid work arrangement.

Compensation :

50,000 - $55,000 yearly

Responsibilities :

Process billing / payment transactions and reconcile payments for new business, changes, and renewals based on established guidelines.
Review and apply premium payments and reconcile accounts.
Accurately complete service requests including entering information into the appropriate computer system in a timely manner.
Work with underwriting staff to resolve coverage questions.
Answer Inquiries from Agents, Agent Assistants, Customers, and 3rd parties regarding policy or billing via various channels and respond accurately, promptly, and in a professional manner.
Maintain an acceptable productivity and quality level by working with your manager to understand processes and procedures.

Qualifications :

2+ years of office experience, preferably in insurance or billing.

Strong knowledge of insurance billing and processing preferred.

Proficient in basic accounting principles, and PC skills.

Effective written and verbal communication skills, including excellent telephone skills.

Establishes and maintains effective customer (internal & external) relationships.

Approaches work in an effective and efficient manner, with an eye on continuous improvement.

Takes personal responsibility for decisions, actions, and accountability.

Follows through on commitments.

Displays a can-do attitude.

Participation in industry-related programs such as IIA etc. preferred

Bilingual abilities (Spanish, Hmong, etc.) are a plus.

About Company

What You'll Love About Rural Mutual Insurance :

We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.

We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

We believe in a healthy work / life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.

serp_jobs.job_alerts.create_a_job

Billing Specialist • Madison, WI, US