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ELEMIS - Director, Amazon Operations

ELEMIS - Director, Amazon Operations

L'Occitane En ProvenceNew York, NY, US
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Director Of Amazon Ops

ELEMIS is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon 3P. The Director of Amazon Ops will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals.

Essential Responsibilities

P&L and Business Management

  • Manage full Amazon P&L and budgets to ensure brand hits profitability and sales goals.
  • Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization and assortment plans.
  • Oversee Amazon agency in day to day with a focus on operational excellence, achieving sales goals and profit.

Operations Management

  • Manage all Amazon related operations including inventory planning, CX, listing and catalog management, account health and other relevant business operations.
  • Own total forecasting, including sales and demand, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders.
  • Merchandising and Marketing Management

  • Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders.
  • Manage and optimize content, including all PDP assets, landing pages and videos.
  • Reporting and Analytics

  • Develop and manage reporting and analytics that lead to actionable insights and measurable optimizations.
  • Additional tasks as assigned.
  • Sustainability Responsibility

    Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

    Qualifications & Characteristics

  • Bachelor's degree in Marketing, Business, or a related field.
  • 8+ years of experience working with a brand on Amazon through Seller Central required, luxury beauty brand experience preferred.
  • Strong understanding of Amazon Seller Central, FBA environment and Amazon media.
  • Actively embraces a growth mindset with an openness to feedback to support continuous improvement.
  • Demonstrated ability to drive continuous process improvements and introducing best practices across the organization in support of better outcomes.
  • Excellent analytical skills with the ability to interpret data and generate actionable insights.
  • Proficient in Excel : must be able to do VLOOKUP, pivot tables, and other basic formulas.
  • Highly organized, pro-active self-starter and self-motivated with teamwork attitude.
  • Ability to deal with ambiguity & work across teams to develop clarity.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Exceptional attention to detail and excellent follow-through.
  • Strong communication and collaboration skills, with the ability to work effectively across teams.
  • Proven ability to manage multiple projects and meet tight deadlines.
  • The salary range for this role is between $110,000 to $135,000 annually.
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