Rental Management Trainee
The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general rental management training in addition to specific training in the areas of finance, operations, human resources, and sales / marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.
Essential Functions :
- Handling the sales and process for inbound calls as well as outbound solicitation
- Maintain current and accurate data within the company's marketing database
- Responsible for generating rental, lease, and used vehicle sales leads
- Manage all rental asset processes to include vehicle PM and cleanliness standards
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Maintain compliance with company, local, state, federal, and other regulatory agencies
- Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationships and grow the current customer base
Additional Responsibilities :
On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.Performs other duties as assigned.Skills and Abilities :
Strong verbal and written communication skillsExcellent communication and interpersonal skillsPossesses flexibility to work in a fast-paced, dynamic environmentHigh energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environmentAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamDetail oriented with strong follow-up practicesPossess a high degree of common sense and the aptitude to learn quicklyAbility to relocate in the region / US at the conclusion of the training programMust be computer literate intermediate requiredQualifications :
Bachelor's degree required in business administration or a similar related degreeOne (1) year or more customer service with issues resolution experience preferredMust be computer literate intermediate requiredTravel : None DOT Regulated : No
Job Category : Operations and Support