Job Summary
Service Technician I is responsible for the service and repair of RV products assigned to him / her by the Group Leader / Supervisor.
Primary Responsibilities :
- Ensure thorough and accurate repairs as assigned by the Group Leader
- Maintain key relationships with Customers, Service Manager, Service Supervisor, Group Leader, Service Advisor, Parts Associate, and Service Technicians
- Properly use special tools and equipment provided by the service department
- Analyze & improve work processes to achieve higher efficiencies and cost savings
- Confers with Group Leader / Supervisor regarding policies, procedures and objectives
- Maintain uniform appearance, housekeeping and safety practices consistent with company policiesMaintain the workspace assigned in an organized and clean manner
- Use supplies in a practical and economical manner
- Recommends changes in working conditions and use of equipment to increase efficiency
- Provides recommendations for tools, equipment and supplies
- Meets productivity and efficiency expectations as set by the Group Leader / Supervisor
- Maintain a high quality of workmanship for the work performed
- Turn in time sheets daily
- Ability to work without direct supervision and maintain productivity
- Advise group leader / supervisor of any defects in production workmanship, design or vendor related items found during repairs
- Follow company and plant safety procedures
- Performs any other duties as assigned
Qualifications :
High School / Vocational School Diploma (Preferred)Minimum of 1 year previous work experiencePrevious experience working in a high production and / or repair facility preferredExcellent attendanceHigh focus on repair quality and customer satisfactionProblem solving abilitiesProductivity / EfficiencyGreat communication skills both verbal and writtenValid driver’s licenseAbility to adapt to new processes