Customer Care Representative

A company is looking for a Customer Care Representative to serve as the first line of contact for clients. Key Responsibilities Provide product and services information to clients Resolve technical and non-technical issues efficiently Utilize strong technical skills to develop solutions and recommendations Required Qualifications Strong computer technical skills Experience in troubleshooting technical issues Ability to think critically and provide solutions Prior experience in a customer service role preferred Availability to work full-time (40 hours per week)