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IT Program / Portfolio Manager

IT Program / Portfolio Manager

TEKsystemsChesapeake,VA,23320,USA
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Description

The role is for a Program Manager to support digital and e-commerce initiatives at our client. The primary focus is to help our client leverage customer data to drive personalized marketing and offers, provide customized marketing campaigns, and target offers (such as projects similar to their Uber Eats delivery integration). The other goal is to enable the marketing team to execute their strategic objectives more effectively. The project is in the digital e-commerce area. Although digital eCommerce is not new, the brand is currently lagging behind its industry peers in this space. This role is critical in helping accelerate their digital maturity and close that gap.

Success in this role will be measured by the achievement of business case objectives and the satisfaction of the marketing leadership team. The Project Manager will work closely with senior stakeholders, including the VP of Marketing, VP of IT, and the lead developer, ensuring alignment and smooth execution across teams.

An ideal candidate will bring experience in Portfolio Management, though this is not a strict requirement. The hiring manager is open to mentoring the right candidate in this area if they demonstrate strong foundational program management skills and a willingness to learn.

Scope & Initiatives

  • Lead efforts to collect and analyze customer data to drive repeat purchases based on historical spending behavior.
  • Collaborate with external vendors to support project execution.
  • Participate in weekly calls with the Head of Marketing to ensure alignment and satisfaction with deliverables.

Required Skills

  • Digital eCommerce expertise to support marketing and IT initiatives.
  • Strong executive stakeholder management and communication.
  • Project planning capabilities, including proficiency with PowerPoint and internal templates.
  • Budget ownership : responsible for tracking actuals vs. forecasts and reporting spend.

    • Tools & Methodologies

  • Jira : used for tracking user stories and Kanban boards (basic usage).
  • ServiceNow : used for time tracking.

    • Hybrid Agile / Waterfall methodology.

    Role Responsibilities

  • Deliver all programs within scope, on time, on budget with highest quality.
  • Provide regular progress and financial updates for overall portfolio and assigned programs / projects to stakeholders. Participate in roadmap planning, intake management and delivery prioritization.
  • Manage planning, resourcing, and delivery of programs / projects.
  • Identify and propose the appropriate PM methodologies based on the nature of the initiative.
  • Manage program / project budgets.

    • Minimum Qualifications

  • 5+ years of experience in program management discipline in retail Digital / eCommerce.
  • Retail digital application experience.
  • Relevant experience managing multiple, large, highly complex projects & programs successfully.
  • Experience in effectively building relationships and stakeholder management.
  • Expert skills to identify risks, then mitigate or exploit them.
  • Expert skills using Microsoft Word, PowerPoint, Project, Excel, and SharePoint.
  • Experience with Smartsheet, JIRA / Confluence, and Service Now project time tracking preferred.
  • Expert time management, organization, and leadership skills to effectively drive work & optimize delivery.
  • Demonstrated skills in organizing, coordinating, directing & controlling vast sets of tasks and activities.
  • Demonstrated skills fostering a productive & collaborative work environment.
  • Self-motivation & sense of urgency to drive results and meet deadlines in a fast-paced environment.
  • Experience with agile and waterfall project management methodologies.

    • Skills

    Program management, Portfolio management, Digital, ecommerce, retail

    Top Skills Details

    Program management,Portfolio management,Digital,ecommerce,retail

    Additional Skills & Qualifications

    Click here to listen to the Gong req qual - Gong link :

    Nice to have :

  • Previous Portfolio Management experience

    • Experience Level

    Expert Level

    Pay and Benefits

    The pay range for this position is $ - $

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)

    • Workplace Type

    This is a hybrid position in Chesapeake,VA.

    Application Deadline

    This position is anticipated to close on Sep 3, 2025.

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    It Manager • Chesapeake,VA,23320,USA