Customer Success Representative

A company is looking for a Customer Success Representative to enhance customer satisfaction and drive business objectives. Key Responsibilities Build long-term relationships with decision-makers to understand customer needs and establish loyalty Manage customer metrics and evaluate product adoption to provide tailored solutions Recognize expansion opportunities and partner with sales to drive growth and retention strategies Required Qualifications 7+ years of customer success or account management experience Bachelor's Degree or equivalent work experience Experience with complex, Fortune 500, multi-divisional customers Strong analytical skills with the ability to translate data into actionable insights Technical knowledge in data networking and familiarity with MS Office suite