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Assistant Supervisor, Timekeeping & Scheduling

Assistant Supervisor, Timekeeping & Scheduling

United ParksTampa, FL, US
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Job Opportunity At Busch Gardens Tampa

Busch Gardens is a place of thrills, fun, and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable, and driven to deliver exceptional guest service, this is a place for you!

Compensation Rate : $17.25 per hour

What You Get To Do :

  • Supervise, develop, and support the Timekeeping and Scheduling.
  • Oversee all daily and bi-weekly payroll processes, including timekeeping functions, pay period closings, auditing for accuracy, and shift differential verification.
  • Coordinate, implement, and centralize scheduling functions across operational areas, while supporting schedule production and acting as backup when needed.
  • Collaborate with park and departmental leadership to drive scheduling and timekeeping efficiency, improve processes, and ensure team member support.
  • Conduct regular training sessions for park leadership on supervisory-level scheduling tools and timekeeping systems.
  • Analyze and review timekeeping data to support operational decisions, payroll accuracy, and reporting needs.
  • Calculate tips, gratuities, and various incentive programs to ensure correct compensation for applicable departments.

You Will Also :

  • Work in a team environment and interact with others in a professional manner.
  • Analyze labor & staffing patterns.
  • Create, disseminate, and revise area schedules.
  • Produce schedules in accordance with company policy.
  • Identify trends and make recommendations for process improvement.
  • Provide support to operational management teams.
  • Prepare line schedules for budgeting.
  • Provide support and training for team and labor management applications.
  • Maintain accuracy of team forecast and operational data.
  • Perform other duties as assigned based on business need.

    • What It Takes To Succeed :

  • Must be at least 18 years old with a valid Florida Driver's License and the ability to meet company driving guidelines.
  • High school diploma or equivalent required; bachelor's degree or pursuing a degree in Business or related field preferred.
  • Minimum of one year of experience in timekeeping, scheduling, payroll processing, and team leadership; hospitality industry or park supervisory experience preferred.
  • Experience with Workday, TMM applications, or United Parks' proprietary scheduling systems preferred; ability to troubleshoot scheduling tool errors and manage line schedules.
  • Proficiency in Microsoft Office Suite required, especially Excel (pivot tables, data manipulation); Access experience is a plus.
  • Strong organizational, time management, and problem-solving skills; able to prioritize and multitask in a fast-paced environment.
  • Excellent communication skillsboth verbal and writtenwith the ability to interact professionally with ambassadors, guests, and all levels of leadership.
  • Experience representing scheduling / timekeeping teams in meetings and providing support to Business Analysts or other departments.
  • Able to analyze staffing trends, generate reports, and make recommendations for process improvements.
  • Demonstrated ability to work independently and collaboratively in group settings, showing confidence and leadership in decision-making.
  • Physically able to perform job duties including standing, walking, lifting up to 10 lbs., bending, reaching, and using cleaning chemicals as needed.
  • Must be available to work flexible hours including opening, mid, and closing shifts, weekends, holidays, and in various indoor / outdoor environments and weather conditions.

    • The perks of the position :

  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement Plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

    • EEO Employer :

    SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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