Job Summary
CNY Diagnostic Imaging is looking for a detail oriented, dependable individual who has a positive, compassionate and energetic attitude with professional phone and customer service etiquette. This individual will be cross trained as a medical receptionist and in scheduling. Must be willing to travel between offices (Clay / Hill) as needed.
Our ideal teammate :
- Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
- Will work under general guidance with some expectation of autonomy.
- Has excellent verbal and written communication skills and strong attention to detail.
- Has the ability to prioritize tasks and to delegate them when appropriate.
- Acts with integrity, professionalism, and confidentiality.
- Can work in a fast-paced, patient focused environment with heavy call volume.
- Is committed to quality patient care and exceptional customer service.
Essential Functions of Admin Support
Greet and register patients in a fast-paced radiology facility.Answer telephone calls.Accurately schedule multi-modality radiology studies.Enter / confirm patient demographics and insurance information in the patient medical record.Verify patient insurance eligibility.Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.Deliver exceptional customer service.Respond to requests for information in a timely manner.Confirm appointments / preparations.Adhere to safety protocols.Education and Experience
High School degree or equivalent.Minimum of 1 year of prior medical receptionist experience.Computer skillsWhat We Offer
Immediately accrue PTO as you work! (Full Time)7 Observed HolidaysMedical, Dental, Vision, Life and other voluntary insurances for full-time employees401(k) Retirement planEmployee Assistance Program