Operations Supervisor

Responsible for the management of a team performing daily picking, packing,

checking and shipping of orders in a zone or multiple zones to exceed client and company standards

Ensure shipping routing guides are met

Coach, counsel, communicate and motivate staff to exceed client and company standards

Supervise production schedules to ensure that production builds are met

Ensure all employees have the proper training in their given field and make certain that they approach their work in compliance with the programs, procedures, and policies that have been instilled

Provides or otherwise assigns training, as required to assure processes and standards are met

Keep track of group attendance on a daily basis

Provides recommendation and input into the employee evaluation and disciplinary processes

Work with the process improvement and quality teams to identify, troubleshoot, and resolve production problems

Minimizes waste and cost and ensures conformance to safety and quality standards

Generate ideas and implement changes in processes and use of equipment to increase efficiency, improve safety and quality, reduce costs, and improve employee morale

Ensure adherence to Company policies and SOPs (Standard Operating Procedures)

Maintain line cleanliness through good housekeeping practices.

Develops appropriate programs in areas needing improvement planning.

Responsible for safety on the line and for adhering to all safety rules and programs, and for attending all required safety training.

Manage zone or zones to ensure daily picking, packing and shipping are done according to PBD standards

Monitor productivity and quality control processes in zone and make required adjustments to achieve expected benchmarks

Maintain a safe, clean and quality centered zone

Interact with appropriate staff on various work-related issues as they arise

Promote teamwork

Qualification Requirements

Strong leadership skills

Thorough product knowledge

Excellent written and verbal communication skills

Able to prioritize multiple tasks daily Set appropriate expectations with employees keeping “customer service” as a guiding factor

Successfully cope with demands from managers, subordinates and peers

Keep well informed, follow policy and procedures and display consistency

Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work

Demonstrated ability to analyze and resolve problems

Education / Experience

3+ years production supervisory or leadership role a plus.

Skills Leadership,

Conflict resolution

Time Management,

Communication Knowledge of Microsoft Office, AS 400 / JD Edwards a plus

Bi lingual is a plus