Bank Manager

Responsibilities

Leadership Activities :

Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Provide effective new consumer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers toerica's products and services, and addressing customer questions. Responsible for the acquisition of consumer business through the effective use of leadership activities. Participate inmunity involvement activities to increase bank outreach and foster new business client relationships at the banking center. Identify opportunities to introduce customers to partners at appropriate moments. Encourage referrals from client relationships and COI's.

Talent Leadership :

Develop and manage a high-performing team. Directly manage the day-to-day Human Resources processes for employees, including selection, training, performance management, disciplinary actions, individual career development, recognition, and retention.

Operational Risk :

Accountable for thepliance with applicable federal, state, and local laws and regulations; anderica policies and procedures. Rmend corrections when necessary. Ensurepletion of necessarypliance related training for the colleagues at their banking center(s). Lead, coach, evaluate, and impact the overall management evaluation of operational and risk activities, and results within the Banking Center. Approve transactions within authorities. Manage the execution of opening / closing procedures.

Customer Experience :

Lead, manage and coach team to be able to assess customer and prospect needs and offer appropriate solutions. Ensure all colleagues, demonstrate the knowledge and skills to execute on customer needs. Proactively seeks to learn about new products, services, technologies, and customer service tactics; teaches others. Educate and fulfill customer requests, routine andplex. Resolveplex customerplaints. Impact the customer experience by leading, managing, and coaching colleagues using the defined customer experience guidelines.

Partnership Activities :

Lead, coach, evaluate, and impact the overall management of colleague efforts involving Banking Center Collaboration, , referrals and closed business and the activities that support partnerships. Partner with defined Small Business Banker to grow business revenue and business customer experience. Proactively identify opportunities to introduce customers to partners. Job ID 5001142738106