Consumer Relations Supervisor

A company is looking for a Consumer Relations Supervisor to lead a team focused on brand reputation and consumer communication. Key Responsibilities Supervise the Consumer Relations team, ensuring timely and accurate responses to consumer inquiries Act as the internal authority on consumer communications across various platforms, maintaining brand voice and compliance Collaborate with cross-functional teams to manage consumer issues and develop aligned responses Required Qualifications Bachelor's degree in Communication, Public Relations, Food Science, or related field preferred 6-8 years of experience in consumer relations or customer service within a CPG company 2-4 years of experience in a team leadership or management role Experience with insurance claims and consumer risk mitigation in a regulated industry Strong understanding of food safety regulations and consumer protection policies