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Customer Authentication Engineer - [On-Site, Birmingham, AL]

Customer Authentication Engineer - [On-Site, Birmingham, AL]

Regions FinancialBirmingham, AL, US
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Customer Authentication Engineer

At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers, environment, and employees.

Primary Responsibilities

  • Performs administration duties for the Identity and Authentication platforms
  • Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments
  • Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity
  • Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools
  • Assists with establishing plans and protocols to protect data and information systems against unauthorized access, modification, and / or destruction
  • Assists with compiling technical reports on daily activities
  • Analyzes and advises on new authentication technologies and program conformance
  • Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities
  • Analyzes security scenarios and provides data-driven solutions and recommendations to management

Requirements

  • Bachelor's degree and two (2) years of experience in Information Security / Technology
  • Or Associate's degree and four (4) years of experience in Information Security / Technology

    • Preferences

  • Experience with Agile methodology and SDLC concepts / tools (Git, Atlassian stack)
  • Experience with cloud-based technologies and environments such as AWS and Azure
  • Experience with Linux / Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web services
  • Experience with one or more programming languages such as Java, C#, C / C++, Python, or JavaScript
  • Ability to articulate complex technical concepts / scenarios to both technical and non-technical audiences
  • Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms
  • Financial services experience
  • Relevant security certifications (e.g. CISSP, CIAM, etc.)
  • Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS
  • Strong understanding of SAML, OAUTH, OIDC, and JWT
  • Strong understanding of TCP / IP network security principles and troubleshooting

    • Skills and Competencies

  • Ability to multi-task, to be self-initiated, and work independently
  • Excellent customer service and interpersonal skills
  • Good time management skills
  • Knowledge and skill in technical problem resolution
  • Strong attention to detail and outstanding analytical skills
  • Strong organizational, research, analytical and / or problem-solving skills to evaluate situations, make recommendations, and take effective action
  • Strong written and verbal communication skills

    • This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role is Birmingham, AL.

    Full time

    Compensation Details

    Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

    Job Range Target :

    Minimum : $86,459.45 USD

    Median : $118,990.00 USD

    Incentive Pay Plans : This job is not incentive eligible.

    Benefits Information :

    Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation / Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

    • Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

    Location Details

    Location : Hoover, Alabama

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    Engineer • Birmingham, AL, US