Insurance Business Process Engineer

Job Description

Job Description

Benefits :

REMOTE

Competitive salary

Opportunity for advancement

Insurance Business Process Engineer

Remote

Role Overview

Join our dynamic team as a Business Process Engineer, specializing in auto and umbrella insurance.

This fully remote role requires advanced expertise in process optimization, Lean Six Sigma methodologies, and strong communication skills.

Key Responsibilities

• Lead AsIs and ToBe process mapping exercisesutilizing value stream mapping to eliminate non-value work and enhance end-to-end service efficiency.
• Apply DMAIC problem-solving to drive measurable performance improvements and defect reduction.
• Conduct ANOVA, Minitab statistical analyses, and time-motion studies to validate process enhancements.
• Integrate Lean principles, continuous improvement events, and waste elimination techniques (Kanban, SMED, 6S, FAST) into daily operations.
• Use Guidewire platform to align process flows with policy administration systems.
• Lead change management and training initiatives to embed new processes within client teams.
• Communicate clearly with U.S.-based stakeholders, guiding cross-functional teams in remote collaboration.

Required Qualifications

• Proven background in auto insurance and umbrella policy servicing; familiarity with insurance operations.
• Lean Six Sigma : Green Belt or above; hands-on experience in DMAIC, value stream mapping, and process waste reduction.
• Anova & Minitab for statistical analysis
• Value stream mapping and time-motion study methodologies
• FAST Diagramming, 6S, Kanban, and SMED
• Guidewire Platform : Production experience in claims or policy modules.
• Exceptional verbal and written communication skills to work effectively with U.S. executives, project managers, vendor teams, and stakeholders.

This is a remote position.