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Junior IT Field service Technician

Junior IT Field service Technician

smart folks incWichita, KS, United States
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Role : IT Field service

location : Wichita Kansas

Contract Position

  • Strong background of proven success in IT field services required.
  • Previous management experience of 1st and 2nd level desktop / network support team preferred.
  • Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
  • Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
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It Field Technician • Wichita, KS, United States