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Network Operator

Network Operator

Alakaina Foundation Family of CompaniesHonolulu, Hawaii, US
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RESPONSIBILITIES :

  • Provide Tier 1 and 2 support to end user customers.
  • Ability to resolve challenging technical problems efficiently, minimizing downtime and ensuring service stability.
  • Ability to resolve complex / specialized issues by conducting in-depth analysis and diagnostics.
  • Collaborate with other internal IT team members such as network administrators and system engineers) to solve problems as needed.
  • Interpreting technical data, using a variety of methods and approaches.

REQUIRED EDUCATION :

  • This is a DCWF Role 441-Intermediate position. Must possess one of the following : A bachelor’s degree in computer science, information technology, cybersecurity, or a related field.CEH, Cloud+, GCIH, GICSP, GSEC, Security+, or SSCP CertificationDoD / Military Training as outlined in the DoD CWF Matrix for Role 441-Intermediate.
  • Possess an AVAYA VoIP certification or equivalent VoIP network management certification. In lieu of a certification, the Government will accept documented experience with VoIP network operations.

    • REQUIRED CITIZENSHIP AND CLEARANCE :

  • Must be U.S. Citizen
  • Must have an Active Secret Clearance.

    • The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

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    Network Network • Honolulu, Hawaii, US