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Senior / Staff Program Manager, Flywheel

Senior / Staff Program Manager, Flywheel

Collaborative RoboticsSanta Clara, CA, US
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Senior / Staff Program Manager

Are you an experienced Program Manager who thrives at the intersection of robotics, consulting, and customer success? We're seeking a Senior / Staff Program Manager to oversee strategic consulting engagements for major enterprise accounts across Healthcare, Logistics, and Manufacturing industries. In this role, you'll work closely with our customers as we transform their operations on a path towards automation and robotics. You'll partner with others across the Cobot business to ensure the success of our largest and most strategic customers, building bridges across multiple projects and client locations, weaving together the overall strategy and finding opportunities for broader expansion.

Your work will involve balancing multiple stakeholders, leading complex engagements, managing customer success, and ensuring Cobot's Flywheel professional services team overdelivers on our ambitious objectives. You should anticipate challenges before they arise and bring solutions, not just communicating the problems. This is a high-visibility role where your ability to build trust, communicate clearly, and drive execution will directly influence the success of our largest accounts.

Join us to reimagine the future of human-robot interaction.

Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around.

This role can be located anywhere within the Continental United States.

Key Responsibilities

  • Strategic Account Oversight : Serve as the primary client-facing program leader for a portfolio of high-impact robotics consulting engagements, ensuring alignment between customer objectives and technical delivery.
  • Cross-Functional Leadership : Collaborate closely with the consulting team, as well as sales, product, and operations, to define scope, success metrics, milestones, and deliverables.
  • Execution & Delivery : Develop, maintain, and drive detailed project and program plans, ensuring on-time delivery within scope and budget.
  • Stakeholder Management : Build and sustain trusted relationships with senior customer leaders, providing clear status updates, risk assessments, and recommendations.
  • Risk & Issue Management : Identify potential risks, develop mitigation strategies, and drive issues to resolution quickly and decisively.
  • Process & Quality Improvement : Lead post-engagement reviews and implement process improvements to enhance efficiency and scalability across future projects.
  • Partnership Development & Expansion : Establish and look for ways to expand our role within key customer accounts, for both Flywheel and Proxie.

Minimum Qualifications

  • Bachelor's degree in Engineering, Business, or related field.
  • 8+ years of professional experience in program or project management, with at least 3 years leading customer-facing professional services engagements.
  • Demonstrated experience leading complex robotics, automation, or advanced technology design or deployment projects in healthcare, manufacturing, or related sectors.
  • Strong understanding of robotics systems, hardware / software integration, and deployment methodologies.
  • Exceptional communication skillsable to clearly convey technical concepts to non-technical audiences and vice versa.
  • Proven ability to build deep, trust-based relationships with enterprise customers.
  • Strong analytical and organizational skills, with a bias toward action and continuous improvement.
  • Willingness to travel (up to 50%) to customer sites.
  • Must have and maintain US work authorization.

    • Preferred Qualifications

  • Master's degree in Engineering, Business Administration, or related discipline.
  • Experience in a startup or early-stage technology environment.
  • Track record of scaling consulting engagements from initial scope into multi-year partnerships.
  • Experience with systems integration, enterprise change management, and technology adoption strategies.
  • Background in healthcare technology or regulated environments.

    • The base salary range for this position is $180,000-$240,000 plus equity and comprehensive benefits. Our salary ranges are determined by role and experience level. The range reflects the minimum and maximum target for new hire salaries for the position in the noted geographic area. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

    Cobot is committed to a diverse and inclusive workplace. Cobot is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.

    To all recruitment agencies : Cobot does not accept agency resumes. Please do not forward resumes to our employees. Cobot is not responsible for any fees related to unsolicited resumes.

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    Program Manager • Santa Clara, CA, US