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SALES ASSOCIATE - Point Mugu NEX- Part Time (20-34.5 hours)

SALES ASSOCIATE - Point Mugu NEX- Part Time (20-34.5 hours)

Navy Exchange Service CommandPoint Mugu, California, United States
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Job Summary

  • As a sales associate you will be the face of our company.
  • You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
  • You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
  • Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional.
  • Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities :

CUSTOMER SERVICE

  • Proactively engage and make connections with customers.
  • Asking questions and listening to customers’ needs.
  • Directing customers to merchandise by informing them about upcoming events promotions mobile offers STAR card.
  • Provide premier customer service.
  • Cooperate and build positive inclusive and respectful relationships and take accountability for your own actions and outcomes.

    • ORGANIZATION

  • Maintaining store appearance.

    • SALES

  • Cross-selling products and knowing layout of the store.
  • Make suggestions to customers on the latest trends and current promotions based on the customer’s individual needs.
  • Upselling products.
  • Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
  • Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
  • Completing various forms of paperwork reports and reconciliation.

    • INVENTORY

  • Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
  • May participate in periodic inventories.

    • DEPENDABILITY

  • Adherence to assigned work schedule.
  • Accurate and complete follow-through on work assignments.
  • Other Duties as assigned.

    • QUALIFICATIONS PRODUCT KNOWLEDGE

  • Basic knowledge of products merchandise.

    • EXPERIENCE

  • Retail experience preferred but not required.

    • COMMUNICATION SKILLS

  • Strong interpersonal and communication skills.
  • Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.
  • Ability to effectively communicate with customers’ peers and management.
  • Ability to communicate on the telephone with proper etiquette.

    • MATHETMATICAL SKILLS

  • Basic math functions such as addition subtraction multiplication and division.

    • REASONING ABILITY

  • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
  • Ability to work as part of a team and take initiative independent of direct supervision.

    • PHYSICAL DEMANDS WORK ENVIRONMENT

  • This position involves constant moving talking, hearing, reaching grabbing and standing for at least two consecutive hours.
  • May occasionally involve stooping kneeling crouching and climbing ladders.
  • Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
  • Work typically performed indoors but may be assigned outdoors depending upon location.

    • OTHER SKILLS

  • Enthusiastic, friendly and energetic with a desire to provide outstanding service.

    • WORK HOURS

  • Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

    • This position may work across multiple departments based on business needs.

    No experience required.

    High school graduate or equivalent preferred.

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    Sales Associate • Point Mugu, California, United States