IT(Incident) Engineer
BizTek PeopleBeaverton, OR, US- serp_jobs.job_card.full_time
Job Posting
Job Information
Job Opening ID : 6249
Date Opened : 01 / 30 / 2020
Job Type : Contract
Language Skills : English
Location : Beaverton, OR
Industry : IT Services
City : Beaverton
State / Province : Oregon
Country : United States
Zip / Postal Code : 97005
Job Description
Respond to problems and incidents, resolving or escalating as needed.
Responsible for overall customer satisfaction.
Executes against instructions provided by lead or senior.
Follows documentation, makes recommendations.
Enhance the capability of the IT infrastructure and services to deliver cost effective and sustained level of application availability.
Develop tools and process to support continuity management.
Executes tests for system continuity.
Develop, test, and implement monitoring tools and processes based on instructions.
Develop appropriate messages and problem resolution process.
Perform monitoring functions Executes procedures as defined to support security management. Maintains user accounts and profiles.
Prepares for and supports emergency events.
Requirements
Documentation
IT Infrastructure
Problem resolution
Skill Set
Documentation
IT Infrastructure
Problem resolution
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Engineer • Beaverton, OR, US