Job Description
Job Description
Position Summary :
The Center Manager supports the daily operations of the medical clinic and ensures the delivery of high-quality patient care. This role assists the medical clinic Office Manager in overseeing staff, coordinating administrative functions, maintaining compliance with healthcare regulations, and promoting a patient-centered environment. The Assistant Manager plays a key leadership role in managing workflow, resolving issues, and improving efficiency across clinical and administrative teams.
Key Responsibilities :
- Assist the medical clinic Manager in the day-to-day operations of the medical clinic.
- Supervise front desk, clinical, and support staff in coordination with department leads.
- Ensure efficient patient flow and scheduling processes.
- Monitor and help maintain compliance with all regulatory requirements, including HIPAA, OSHA, and state healthcare guidelines.
- Participate in hiring, training, and evaluating clinic staff.
- Address patient concerns or complaints professionally and promptly.
- Oversee inventory and supply management, including ordering medical and office supplies.
- Assist with billing, coding accuracy, and revenue cycle operations in coordination with the billing department.
- Support implementation of clinic policies, procedures, and quality improvement initiatives.
- Prepare reports on clinic operations, patient volume, and staff performance as needed.
- Act as the Clinic Manager’s delegate in their absence.
Qualifications :
Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field (preferred).2+ years of experience in a healthcare setting, with at least 1 year in a supervisory or administrative role.Knowledge of clinical workflows, healthcare regulations, and electronic health record (EHR) systems.Strong interpersonal and leadership skills.Proficiency in Microsoft Office and EHR platforms (e.g., Epic, Athenahealth, etc.) MDVita is preferred.Ability to multitask, problem-solve, and manage time effectively in a fast-paced environment.Preferred Qualifications :
Experience in a medical clinic, urgent care, or outpatient specialty practice.Certification in medical office management (e.g., CMOM, CMM) or supervisory training.Bilingual in [language] is a plus.Working Conditions :
Typical clinical office environment.May require occasional evening or weekend hours.On-site role; not remote. Location Address -8501 Curry Ford Rd Orlando, FL 328251507 N. John Young PKWY Ste B Kissimmee FL, 34741