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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Tomica Hodge - State Farm AgentMadison Heights, MI, United States
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Benefits :

  • Hourly PLUS Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About our Agency

Before becoming a State Farm Agent, Tomica spent three years as an agency manager alongside a State Farm Agent. This experience provided her with a unique opportunity for personal growth while allowing her to help others and mentor her peers. Witnessing firsthand the positive financial impact State Farm has on customers and families, Tomica is now dedicated to empowering individuals and families to proactively protect themselves against the unexpected.

Now in her fifth year as a successful State Farm Agent, Tomica leads a team of four, delivering high-quality service and engaging in meaningful, needs-based conversations with our customers. We take pride in our deep community involvement, proudly sponsoring The Winner's Circle Church and Chippewa Valley High Athletics, while also actively contributing to various local initiatives.

If you're looking to join a purpose-driven agency that values community impact and team collaboration, we would love to welcome you to our team!

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

    • QUALIFICATIONS :

  • Self-Sufficient : Demonstrates the ability to work independently, take initiative, and solve problems without constant supervision.
  • Organizational Skills : Maintains structured processes and systems to manage workload, track progress, and ensure accuracy in all tasks.
  • Time Management : Effectively prioritizes tasks, meets deadlines, and manages time efficiently to maximize productivity.
  • Communication Skills : Communicates clearly and effectively, both verbally and written, to foster strong customer relationships.
  • Drive : Exhibits a strong motivation to achieve goals, continuously seeks improvement, and demonstrates a proactive approach to challenges.
  • Coachable : Open to feedback and new ideas, eager to learn and grow, and willing to adapt to improve performance.

    • Compensation : $18.00 - $21.00 per hour

    We're Hiring!

    This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Tomica Hodge - State Farm Agent!

    About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • We currently have 4 team members at our agency.
  • We have 12 years of combined insurance experience in our office.
  • Our agency has received awards including : Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier

    • If you want a career, not a job, then we encourage you to apply

    State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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    Representative Agent • Madison Heights, MI, United States