Dispatch Rental Coordinator

Job Details

NAPERVILLE IL

Full Time

2 Year Degree

25.00 - $30.00 Hourly

Description

RP Rents Dispatch Rental Coordinator

The Dispatch Rental Coordinator plays a vital role in the smooth functioning of equipment rental operations combining the skills of a rental coordinator with dispatching responsibilities. They act as a central point of contact for customers and drivers ensuring efficient processing of rental orders timely deliveries and pickups and maintaining a high level of customer service.

Key Responsibilities

• Customer Service : Handle customer inquiries process rental agreements provide quotes and address any concerns or issues related to equipment rentals.
• Rental Coordination : Coordinate rental reservations and schedules including preparing agreements verifying licenses processing payments and managing customer expectations.
• Dispatching : Oversee daily dispatching of equipment drivers and ensuring timely deliveries and pick ups.
• Scheduling and Routing : Coordinate schedules for drivers optimizing routes for efficiency and minimizing downtime.
• Inventory Management : Maintain accurate records of equipment inventory.
• Documentation and Record Keeping : Maintain detailed records of rental transactions dispatch activities repairs and other relevant information.
• Troubleshooting and Issue Resolution : Respond to operational challenges such as equipment breakdowns or unexpected delays and find prompt solutions to keep things moving.
• Collaboration : Work closely with the rental manager service team and other relevant departments to improve processes and resolve issues.
• Safety and Compliance : Ensure adherence to all safety standards industry regulations (including DOT / Federal Motor Carrier rules) and company policies.

Qualifications :

Required Experience :

Key Skills

Customer Care Management,Customer Service,Geotechnical Engineering,Defense,HACCP

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 30