CPQ Analyst

Job Opportunity At WaterFurnace

Headquartered in Fort Wayne, IN, WaterFurnace designs and manufactures ultra-efficient, renewable-energy comfort products that provide heating, cooling and potable hot water solutions for use in both homes and commercial buildings. We employ more than 345 people in R&D, Manufacturing, Marketing, and Sales roles across the US and Canada. For almost four decades, our Geothermal Heat Pumps, Water Source Heat Pumps, and Heat Recovery Chillers have been reducing energy usage consumption and increasing comfort in buildings around the world.

Job Overview

Reporting to the Manager of Sales Engineering, the CPQ Analyst will lead and oversee the day to day operations and maintenance of the customer-facing tool that serves our market in HVAC and DHW systems. This tool is the cornerstone of our interface with our customers, sales team and internal customers. Implementation of updates, new functionality and integration with other systems is another key responsibility. The role requires excellent leadership, providing coaching and mentorship to a team of sales professionals. This position will ensure our customers experience world-class performance in sales, service, new product introductions and product technology

Responsibilities And Duties

• Gather business requirements and translate them into technical solutions within Oracle CPQ.
• Design and configure product rules, pricing rules, workflows, approval processes, and document generation in CPQ.
• Develop and implement integrations between CPQ and other enterprise systems (e.g., Salesforce, Kinetic-Epicor ERP).
• Customize CPQ modules using BML (BigMachines Language)
• Perform unit testing, support user acceptance testing, and provide training and documentation.
• Work closely with stakeholders to continuously improve CPQ usability and performance.
• Troubleshoot and resolve issues related to CPQ configurations and integrations.

Qualifications

All offers of employment are subject to a pre-employment drug screen.

We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.