Pharmacy Accounts Receivable Support Representative

ScriptProMO-KC Metro Area, Kansas City, MO, US

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Job Summary :

This important role supports ScriptPro’s Financial Advantage, a pharmacy reconciliation platform, with customer level prescription transaction payment processing, including oversight of account receivables, compliance, report generation, and issue resolution. Success in this role relies on strong attention to detail, effective collaboration, and a solid understanding of pharmacy-related financial processes.

Job Location : Mission, KS

Reporting Relationship : Manager, Pharmacy Services Operations

Job Code : Full Time, Non-Exempt

Shift : Monday through Friday 8am-5pm. This role is remote. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role :

Establish and maintain effective relationships with customers and insurance payers
Monitor and manage the import of client sales transmissions
Retrieve, download, and input payment file data
Monitor and import daily deposit data
Reconcile payments and remittance details
Investigate and resolve payment exceptions
Provide responsive and professional customer service
Collaborate with other team members and customers to ensure data accuracy and timely issue resolution
Maintain documentation of processes and procedures to support consistency and compliance
Identify opportunities for process improvement and contribute to system enhancements
Ensure adherence to HIPAA and other regulatory requirements related to patient and payment data
Perform additional duties and support projects as needed

Required Qualifications :

Bachelor’s degree preferred

3+ years of experience in a retail pharmacy technician or accounts receivable role is preferred

Proficiency in Microsoft Excel and familiarity with other Microsoft Office applications

Ability to manage and organize data files

Strong problem-solving skills

Strong written and verbal communication skills

Ability to prioritize tasks and manage time effectively in a deadline-driven environment

Pharmacy experience preferred

Remote Work Requirements :

Must have high-speed reliable internet access with a hard-wired connection

Must have a distraction free home office workspace

Must be willing to participate in video virtual meetings (camera on)

Benefits : At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

Health : Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24 / 7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs

Well-being : Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Working Conditions : Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit to learn more about the mission of our company.

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Pharmacy Support • MO-KC Metro Area, Kansas City, MO, US