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Virtual Travel Consultant

Virtual Travel Consultant

Live the Dash TravelCharlotte, North Carolina, United States
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We are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team. In this role, you’ll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more. If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from anywhere — this could be the perfect fit for you!

Key Responsibilities :

Client Engagement : Communicate with clients virtually (via phone, email, or chat) to understand their travel goals, preferences, and special requests.

Customized Planning : Research destinations and curate tailored travel experiences that align with client desires, whether it's luxury escapes, family getaways, or group adventures.

Reservation Management : Book travel components such as flights, hotels, car rentals, tours, and cruises through various supplier platforms.

Travel Support : Act as a reliable point of contact before, during, and after travel — handling changes, cancellations, and unforeseen issues.

Upsell & Cross-Sell : Recommend travel enhancements such as travel insurance, excursions, and upgrades to maximize value and customer satisfaction.

Industry Knowledge : Stay informed on evolving travel restrictions, new destinations, visa requirements, and supplier promotions.

Recordkeeping : Maintain up-to-date client records, itineraries, payments, and booking confirmations.

Qualifications :

Prior experience in customer service, sales, or the travel industry is a plus but not required.

Strong communication and interpersonal skills with a professional virtual presence.

Tech-savvy and comfortable learning online booking tools and systems.

Self-motivated with excellent time management skills.

A strong desire to help people create unforgettable travel experiences.

Ability to work independently in a remote setting.

Bilingual skills are a plus, but not mandatory.

Perks & Benefits :

100% remote – work from anywhere!

Flexible schedule – part-time or full-time options available.

Travel perks, industry discounts, and exclusive offers.

Training and support provided — no experience necessary.

Unlimited earning potential through commissions and bonuses.

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Travel Consultant • Charlotte, North Carolina, United States