- Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
- Responsible for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately
- Develops and implements active donor recruitment advertising campaigns to improve production levels.
- Maintains thorough familiarity and ensures compliance with state and federal regulations, . Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
- Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, . Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
- Controls center donor funds and ensure that all financial records are accurate and in order.
- Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
- Minimizes center liability through constant risk management review. Investigates all unsafe situations and Situations / complaints. Develops and implements required corrective actions.
- Directs and monitors the performance of outside vendors.
- Reviews and monitor special projects for accuracy and timely completion.
- Works with the Center Manager in implementing the donor center's mission into the community.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Education
Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
Experience
Typically requires 3+ years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and / or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and / or competencies may be considered in place of the stated requirements. Example : If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.
Knowledge | Skills | Abilities
- Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations.
- Ability to maintain adequate levels of plasma collection and adhere to quality standards.
- Ability to motivate staff to achieve established goals and standards.
- May be required to relocate
Occupational Demands Form # 6 :
- Work is performed in an office and / or a laboratory / manufacturing environment. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office equipment. Exposure to extreme cold below 32
- miscellaneous production chemicals, moving machinery and production equipment. Exposure to high levels of noise on production floor. Personal protective equipment required such as protective eyewear, garments, and gloves. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
- Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.
- Ability to apply abstract principles to solve complex conceptual issues.
The estimated pay scale for the Operations Manager is $59,840.00 - $89,760.00 per year. Additionally, the position is eligible to participate in up to 20% of the company bonus pool. We offer a wide variety of benefits including, but not limited to : Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
Third Party Agency and Recruiter Notice :
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws, including but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Location : NORTH AMERICA : USA : CA-Upland : USUPL - Upland CA-Foothill-BIO