Quality Assurance Manager

Sinceri Senior LivingChicago, IL, United States

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Why You Should Work With Us :

At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Position Overview

The Quality Assurance Manager serves as a critical member of the multidisciplinary team, overseeing quality-related activities across healthcare communities. This role is responsible for ensuring the highest standards of care through comprehensive quality monitoring, regulatory compliance, and continuous quality improvement initiatives. The Quality Assurance Manager provides leadership, support, and direction while working collaboratively with community management and regional teams to develop and implement quality processes.

This is a remote position that will require up to 30% travel.

Key Responsibilities

Quality Monitoring & Improvement

Develop and implement plans of correction for identified deficiencies and quality issues
Conduct data analytic interpretation to identify trends and areas for improvement
Evaluate monthly Continuous Quality Improvement (CQI) findings and action plan development
Prepare comprehensive monthly reporting of quality trends and outcomes for senior leadership
Monitor and analyze infection control data and vaccine compliance rates
Coordinate post-elopement calls and follow-up procedures

Performance Management

Develop, implement, and oversee Community Performance Improvement Plans (PIPs)

Conduct along with the regional team a Root Cause Analyses for clinical adverse events and near-miss incidents

Develop and monitor action plans to reduce risk of recurrence

Identify potential risk areas and develop systems to minimize adverse events

Regulatory Compliance & Reporting

Facilitate annual survey preparation and aggregate data

Oversee performance improvement plan from results

Technology & Documentation

Utilize Electronic Health Records (EHR) systems for quality monitoring and reporting

Demonstrate proficiency in healthcare technology platforms and quality management software

Maintain accurate documentation of all quality assurance activities

Generate reports and analytics using various technology platforms

Required Qualifications

Education & Licensing :

Current state license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN)

Minimum five (5) years' experience as a Professional Nurse

Experience :

At least 3 years of nursing management experience in assisted living, skilled nursing, or long-term care environments

Minimum 2 years of experience in performance / quality Improvement activities

Multisite experience as a regional or specialist is preferred

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Quality Assurance Manager • Chicago, IL, United States