Job Description
Store Operations Specialist
Pay : $13.25 - $17.23 / hr
Our Mission : Enable everyone to make their house a home.
Our Vision : To become the first-choice destination for home and holiday dcor.
Job Summary :
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
- Provides customers a positive shopping experience.
- Performs cashier duties accurately while processing all transactions per policy.
- Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
- Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
- Unload, process, and stock freight to correct location, following merchandising guidelines.
- Timely and thorough incident reporting compliance.
- Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
- Performs and trains team on store freight processing and merchandising responsibilities.
- Operates all equipment in a safe manner per directed procedures.
- Ensures a safe working and shopping environment while minimizing shrink and damages.
- Execute company directives, policies and procedures timely, accurately, and thoroughly.
- Open Availability
Qualifications and Competencies :
At least 18 years oldHigh School Diploma / EquivalentBackground Check will be completed.Ability to work a flexible schedule including nights, weekends, and some holidayAbility to lift a minimum of 50 lbs., team lift 100 lbs.Contributes to a customer focused environment while demonstrating excellent service.Communicates clearly with customers, team and leadership.Reliable and trustworthyAbility to work effectively independently and within a team to perform all tasks as assigned.Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.