Job Description
- Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing
- Maintain and update customer / importers profiles
- Determine and track duties and taxes payable; process payments on behalf of clients
- Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
- Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
- Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
- Review and distribute documentation to ensure regulatory compliance of participating government agencies
- Interact with Customs and other government agencies as needed
- Adhere to regulatory compliance and procedures / productivity standards
- Support other team members with accounts and workload on day-to-day operations
- Assist with the creation of client SOPs
- Other duties as requested
Salary : $27 - $31 / yr. (DOE)
Qualifications
3+ years of Entry Writing experience for the Staff5+ years of Entry Writing experience for the Senior Staff5+ years of Logistics, Freight, International Transportation, and Customs related experienceHigh School Diploma or GED required; Bachelor Degree preferredAbility to identify when escalation is needed to find a resolution on an existing problemAbility to work in a fast paced environmentAbility to do multi-task to ensure daily brokerage operations are successfully completedAbility to create and maintain professional relationships with customersPossess excellent written and verbal communications and analytical skillsPossess strong cross-functional teamwork, collaboration and interpersonal skillsDetail orientedKnowledge of US Customs and other Government Agency RequirementsProficient in Microsoft Office : especially Excel, Word, PowerPoint, OutlookAdditional Information
All your information will be kept confidential according to EEO guidelines.
NO C2C