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Customer Service Executive - Hauling

Customer Service Executive - Hauling

Factor SearchNorth Bergen, NJ, United States
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Title : Customer Service Executive - Hauling

Location : North Bergen, NJ (On-Site)

Salary : $60,000 – $65,000 base + Benefits Package

Join a well-established and growing family hauling business based in North Bergen, NJ. We’re looking for a Customer Service Executive who thrives in a fast-paced, people-first environment.

Your day-to-day will include :

  • Answering and responding to incoming phone calls, text messages, and emails
  • Creating and managing simple work orders in a timely, accurate manner
  • Providing friendly and professional communication to customers and internal teams
  • Ensuring all details are recorded correctly — being detail-oriented is essential
  • Supporting dispatch and operations teams as needed

What we’re looking for :

  • Previous customer service experience (waste, logistics, or transportation a plus)
  • Strong communication and organizational skills
  • Comfortable using basic systems and handling multiple channels of communication
  • A positive attitude and team-oriented mindset
  • Must be based near North Bergen, NJ — this is an on-site role
  • This is a great opportunity for someone who enjoys being part of a hands-on, operational team and providing excellent service to both customers and coworkers.

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    Customer Service • North Bergen, NJ, United States