People Operations Generalist

People Operations Generalist

Faire is an online wholesale marketplace built on the belief that the future is local independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About This Role

We are seeking a highly motivated and versatile People Operations Generalist to support and enhance a wide range of HR programs. In this role, you'll be a go-to resource for employees and managers, handling day-to-day HR operations, contributing to key initiatives, and ensuring a positive employee experience across the organization. You'll partner closely with Payroll, HR Business Partners (HRBPs), and leaders to drive operational excellence in areas such as onboarding, benefits, employee relations, HR compliance, and people programs. The ideal candidate will have a strategic mindset and be passionate about creating world-class programs that support our global workforce.

What You'll Do

• Serve as a first point of contact for employee questions, providing clear, timely, and accurate guidance on HR policies, programs, and procedures.
• Partner with HRBPs, Payroll, and managers to support the smooth execution of HR processes, including leaves of absences, benefits administration, accommodations, and policy updates.
• Support employee relations activities by gathering information, documenting processes, and helping resolve employee concerns with professionalism and discretion.
• Assist with leave of absence and accommodation requests, ensuring processes are handled compliantly and with empathy.
• Ensure compliance with applicable labor laws and regulations, and maintain accurate employee records.
• Identify and recommend process improvements that enhance efficiency and employee satisfaction.
• Stay current on employment law changes, industry best practices, and HR trends to help evolve our people programs.

Qualifications

Salary Range : San Francisco : the pay range for this role is $110,500 to $152,000 per year.

Why You'll Love Working at Faire

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.