Job Description
Job Description
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Responsible for the maintenance, serving and sanitation of the Team Member dining room. Responsible for all aspects of service by ordering, serving and replenishing food on café line, stocking all service areas (Both F&B and serving utensils) and maintaining adequate supplies during meal period, cleaning and presetting all tables; transportation of dining utensils and serving dishes to and from kitchen, cleaning of all public areas.
Essential Functions and Responsibilities
- Stocks and maintains steam table, cold lines, beverage station and all other serving stations
- Orders, Stocks, Replenishes all food, beverage and dry goods needed for service
- Stocks and maintains supplies in all service areas
- Assures that all food is maintained at appropriate temperatures
- Assures that all food is stored in the appropriate sanitary condition
- Assures that all equipment is kept clean and kept in a sanitary condition
- Inspects and prepares all service ware prior to use
- Assists in clearing soiled plates, service ware etc. from service areas and tables to dish wash area
- Maintains breakdown station and transports dining equipment to and from kitchen
- Greets guests and serves the hot food from steam table
- Maintains and cleans tables in dining room
- Maintains cleanliness and sanitary condition of dining room and service areas
- Assists in completion of post meal clean up and side work duties
- Assists in employee related events held in Bert's Bistro
- Completes requisition forms for storeroom and warehouse items.
- Monthly inventory of all silverware, plates, trays, etc.
- Other duties as assigned
Supportive Functions and Responsibilities
Promotes and applies teamwork skill at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to all guests, management and fellow employeesAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresComplies with hotel standards, policies and rulesRemains current with hotel information and changesComplies with hotel uniform and grooming standardsQualifications
Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shiftExcellent guest service skillsAbility to work flexible schedule to include weekends and holidaysHigh School diploma or equivalent preferredLoews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.