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Regional Field Operations Manager - Janitorial Services

Regional Field Operations Manager - Janitorial Services

Mai PlacementClifton, NJ, US
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Job Description

Job Description

Regional Field Operations Manager – Janitorial Services

Monsey, New Jersey (95% Travel) – Full Time

150 - 200k

Company Overview

We are a fast-growing janitorial services company with a strong reputation for operational excellence and long-term client relationships. Our mission is to deliver reliable, high-quality cleaning solutions across a wide range of commercial properties. As we expand, we're seeking a hands-on, field-driven leader to oversee operations and client satisfaction across the tri-state region.

Position Overview

We're hiring a Field Director to lead day-to-day field operations for our janitorial division. This is a high-travel, people-facing role responsible for managing client accounts, leading field teams, and driving operational execution across multiple locations. The ideal candidate will bring strong leadership, exceptional communication, and a deep understanding of janitorial services . This role reports directly to the COO.

The Ideal Candidate

  • Brings 3–5+ years of team leadership and operations management
  • Has experience managing large-scale janitorial or service-based field teams
  • Thrives in a client-facing, high-accountability environment
  • Strong attention to detail and follow-through
  • Familiar with union labor dynamics (32BJ a plus)
  • Conversational in Yiddish or Spanish preferred

Key Responsibilities

Team Leadership

Manage and coach field managers and supervisors

  • Oversee recruiting, onboarding, and performance for field staff
  • Lead weekly field operations meetings
  • Drive team accountability and continuous improvement

    • Account Management

  • Serve as primary point of contact for key clients
  • Manage new job walk-throughs, setups, and job scope planning
  • Oversee job budgets and timelines
  • Build and grow relationships to drive retention and upsell services

    • Operations Oversight

  • Monitor field team performance and resolve issues proactively
  • Review weekly payroll for compliance and accuracy
  • Generate and support marketing and growth campaigns
  • Communicate field updates to senior leadership

    • Qualifications

  • 3–5 years in operations, field management, or service industry leadership
  • Proven ability to lead and grow high-performing teams
  • Strong communication and customer service mindset
  • Tech-savvy : time tracking, CRM / PO systems, and Microsoft Office
  • Knowledge of janitorial procedures and job costing best practices

    • Must-Haves

  • 95% travel across the Tri-State region
  • Hands-on leadership style
  • Ability to manage multiple job sites, teams, and client accounts
  • Detail-oriented and deadline-driven
  • Strong follow-up and client service instincts

    • Benefits

  • Competitive compensation package ($150K–$200K)
  • Travel expense reimbursement
  • Leadership role with strong growth potential
  • Collaborative and mission-driven leadership team

    • If you're a people-first leader who thrives in fast-paced, high-accountability environments — and you're ready to scale teams and client relationships with excellence — we want to hear from you.

    Email Resume : Joel@maiplacement.com

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    Field Service Manager • Clifton, NJ, US