Business Analyst

Hiring : W2 Candidates Only

Visa :  Open to any visa type  with valid work authorization in the USA

CANDIDATE SKILLS AND QUALIFICATIONS

• Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices. – Required – 5 years
• Excellent problem-solving and critical thinking skills and a strong attention to detail. . – Required – 5 years
• Experience supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc. – Required – 5 years
• Performs regular configuration audits to verify their completeness, accuracy, and compliance with the CM plan and system objectives. – Required – 4 years
• Responsible for verifying and auditing the configuration status and assists with configuration verification, to ensure that the CIs are consistent with their specifications and requirements. - Required – 4 years
• 3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards. - Required – 4 years
• ITIL 4 Foundation certification. - Required – 4 years