Operations Support / Cloud Engineer - ITS4

Operations Support / Cloud Engineer

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota.

As an Operations Support / Cloud Engineer, you will provide advanced technical design and engineering role within the MNIT DPS Operations Support Team in the transformation of MNIT Services cloud (private / public / hybrid) environments. This position will have an active role in developing and transforming the way we deliver and upgrade MNIT's cloud environments with upgraded tools, automation, and techniques based on technology best practices and the most up to date security standards. This role will take on an ever-changing part to analyze, assess, design and implement the next evolution of the cloud environment. This position will also assist DPS in reviewing current Cloud hosting and potentially migrating to Microsoft Azure Cloud environment for some or all of the DPS services currently hosted in AWS.

This position requires an employee to be onsite at 445 Minnesota St, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume :

• This position requires a minimum of four (4) years of experience with Linux / Unix / Windows server operating systems, network, and cloud computing technologies.
• Windows Server Operating System administration including versions 2016-2022.
• AWS, Azure, and GCP Cloud administration.
• Supporting business applications with cloud services (Saas, PaaS, laaS).
• Strong understanding of IT industry best practices and security standards.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.
• A Master's degree in Information Technology or a related field may substitute for three years of experience, related Bachelor's degree may substitute for two years, or related Associate's may substitute for one year.

Preferred Qualifications

Additional Requirements

It is the policy of Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components :

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

Minnesota State Colleges and Universities is an Equal Opportunity employer / educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.