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Patient Services Representative

Patient Services Representative

Abrams EyeCare AssociatesCarmel, IN, US
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Job Description

Job Description

Are you someone who enjoys providing an excellent customer service experience to patients? As the first point of contact you will be responsible for creating a positive experience for all patients.

Abrams EyeCare is looking to fill a full-time Patient Services Representatives. The Patient Services Representative will be completing patient intakes, scheduling appointments via phone and in person, and providing check-out upon completion of services.

Hours vary from 7 : 30 am – 5 pm Monday – Friday. You will also work one Saturday approximately every 4-6 weeks from 8 : 00 am – 12 : 00 pm. Work schedule can require travel to a location other than your primary location as needed.

Benefits :

  • Health and Dental benefits
  • In-house Vision benefits
  • Paid Holidays
  • 401(k)
  • Life Insurance

Qualifications :

  • High school diploma or equivalent
  • Experience as a Receptionist or Front Office Representative in a medical office
  • Basic Computer knowledge
  • Basic knowledge of ICS-10

    • Preferred Qualifications :

  • Medical Terminology
  • Previous experience with medical insurance verification or coding & billing
  • Previous experience with insurance verification, medical terminology, optometry and / or ophthalmic practice experience
  • Bilingual in Spanish

    • Job Responsibilities :

  • Works closely with the billing department to ensure that claims are processed accurately
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained by physician
  • Ensures proper authorization or referral is collected from patient
  • Assists patients in obtaining authorization or referrals not yet received
  • Enters updated patient demographic information into medical record
  • Assists with arranging appointments to outside referring doctors & requests medical records from other offices
  • Presents and collect fees, schedule next appointment when appropriate
  • Posts and reconciles patient payments
  • Scans documents, patient information, referral letters and other related information in a timely manner into EHR
  • Balances daily business activities and closes out each day’s receipts for deposits
  • Other duties as assigned

    • EQUAL OPPORTUNITY EMPLOYER

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    Patient Service Representative • Carmel, IN, US