International Admissions Office Manager

International Admissions Office Manager

Title : International Admissions Office Manager

Agency : VP Student Enrollment, Engagement & Services

Location : Norfolk, VA

FLSA : Non-Exempt

Full Time or Part Time : Full Time

Job Description : This position will be responsible for coordinating office communication (phone-calls, walk-ins, e-mail, etc.) and managing inquiries, assisting the Director of International Admissions and other staff in advising students, parents, and University faculty / staff in the international admissions process and policies, performing budgetary duties including management and support for unit budget including the P-Card Program and acting as an international admissions advisor responsible for research and evaluation of international credentials as necessary.

Minimum Qualifications : Comprehensive knowledge of office practices and procedures. Working knowledge of effective oral and written communication techniques. Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. Demonstrated excellent research skills and ability to use various research tools such as libraries, the internet, research files, agencies, organizations, etc. to resolve issues. Demonstrated effective oral and written communication skills. Demonstrated ability to manage budgets, prepare reports and keep accurate records / files. Demonstrated ability to interpret and explain policies, procedures and admissions requirements to the public. Demonstrated ability to prioritize work, make workflow decisions so to meet deadlines. Demonstrated working knowledge and ability to produce documents, prepare reports, manipulate data, etc. using information systems and Microsoft Office products. Demonstrated ability to work with people from different backgrounds.

Equal Opportunity Employer