Curriculum Development & Training Specialist
It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role : The Curriculum Development & Training Specialist (CDTS) is responsible for designing, with assistance of subject matter experts (SMEs), and delivering training to employees on a variety of operational, organizational, and business specific skills.
Qualifications :
- Bachelor's Degree in education, training, nursing, instructional technologies, business or related field or an equivalent combination of education and experience. Master's Degree preferred.
- Minimum of two (2) years' prior experience in teaching, training or organizational development role
- Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12 / 31 / 2022 must obtain certificate prior to 10 / 1 / 2023
- Experience creating quality customized training content from assessment to development to implementation and evaluation
- Intermittent Driver - Valid driver's license and automobile insurance per Company policy
- Management and Leadership experience preferred
- Experience in healthcare preferred
- Experience with learning management systems preferred
- Strong internal and external customer service skills
- Proven ability to deal effectively with diverse skill sets and personalities and work effectively as a team player
- Highly organized with ability to multitask, adapt quickly, prioritize workload, meet deadlines, manage several projects at one time, and utilize time effectively
- Outstanding facilitation and presentation skills both individually and in large groups. Ability to create momentum and foster organizational change. Must display a high level of energy and self-motivation.
- Excellent verbal / written communication skills as well as strong interpersonal skills and relationship building with the ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds
- Proficient in using MS Office applications with key strengths in PowerPoint, Word, Excel, Visio, and / or Project
Competencies :
Satisfactorily complete competency requirements for this position.Responsibilities of all employees :
Represent the organization professionally at all times through care delivered and / or services provided to all clients.Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.Comply with company policies, procedures and standard practices.Observe company health, safety and security practices.Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the organization.Use resources in a fiscally responsible manner.Promote the organization through participation in community and professional organizations.Participate proactively in improving performance at the organizational, departmental and individual levels.Continuing education to improve personal skill levels and professional knowledge.Advance electronic media skills.Support company research and educational activities.Share expertise with co-workers both formally and informally.Participate in Quality Assessment Performance Improvement activities as appropriate for the position.Job Responsibilities :
Supports assessment, development and implementation of training and development programs for Corporate and affiliate staff in concert with leadership, key stakeholders and subject matter experts (SMEs) to ensure that organizational goals and objectives are supported by these training programs.Supports the operations of CHS through collaboration on various projects, programs and initiatives including Annual Skills and Annual Education.Conducts train the trainer sessions as needed to ensure successes of training and development initiatives.Identifies need for new and / or updated training topics and works with stakeholders, subject matter experts (SMEs) and vendors to design and implement new training.Demonstrates pro-active, ad-hoc and responsive solutions, seizing opportunities for continuous improvement in individual, team, and organizational performance.Measures and evaluates training program effectiveness and success. Conducts training assessments and provides data for use in training metrics. Identifies areas of improvement and communicates results and recommend next steps.Performs electronic administration for all training programs including scheduling, publicizing, tracking of attendance, reporting on required training programs and preparation of materials.Maintains the accuracy, relevance and instructional soundness of training procedures, processes and work flows.Implements communication and marketing strategies to support the training programRepresents Training and Development as a SME on key projects or initiativesPerforms other duties as assigned.This position requires consent to drug and / or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.