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Program Director, ERIE21

Program Director, ERIE21

Le Moyne CollegeSyracuse, NY, US
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Program Director For Erie21

Erie21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne's premier workforce development program. Funded by various public and private entities, Erie21 addresses our region's twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood.

With a record of success in the technology and innovation sector, Erie21 is expanding and adapting to meet Central New York's growing workforce needs, which includes the incorporation of healthcare workforce development pathways, among other occupations, starting with Le Moyne's Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. The HARC's mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US.

In addition to technology and healthcare workforce pathways, the Director will be responsible for leading the development of additional in-demand workforce programs as resources permit. The Program Director plays a pivotal role in ensuring the continued success of current Erie21 pathways in tech and innovation, and will be a key player in the addition of healthcare workforce development pathways to the program portfolio. In collaboration with College leadership, the Program Director is a key player in leading the program into the future through innovative and responsive workforce development programming.

This position is funded by external sources and is contingent on the continued receival of those funds.

Principal Duties And Essential Functions

Job duties specific to this position :

Program Management & Oversight

  • Oversee all programmatic aspects of tech / innovation pathway of Erie21, ensuring all programs and initiatives are designed and delivered in accordance with the guidelines of funding agencies and College policies
  • Supervise a team of program managers, including onboarding, training, development and performance assessments
  • Stay abreast of in-demand technology skills and utilize this knowledge to inform program development & direction

Healthcare Workforce Development

  • Oversee all programmatic aspects of the HARC, ensuring all programs and initiatives are designed and delivered in accordance with the guidelines of funding agencies and College policies
  • Supervise the HARC Program Manager, including onboarding, training, development and performance assessments
  • Maintain up-to-date knowledge of issues impacting New Americans locally and nationally & collaborate with the HARC Manager and program staff to support program participants as needed
  • Provide HARC services to other populations as identified and and approved by the Mother Cabrini Health Foundation & supporting funding sources

    • Program Development & Sustainability

  • Work with program and College leadership to create strategies, facilitate planning and implement new industry / driven training opportunities as resources permit
  • Collaborate with Senior Director to develop training opportunities for occupations that align with subject matter expertise of Le Moyne College faculty and staff
  • Collaborate with Senior Director to identify synergies and opportunities to create efficiencies in workflow and resource management among the College's workforce / grant programs

    • Fundraising & Grants

  • Manage programming budgets comprised of funds from various public and private sources
  • Assist Senior Director and Government & Foundation Relations team in the identification of grant funding opportunities, including the development of new program ideas, determining programs in need of additional resources, and identifying appropriate grant partners
  • Provide progress reports to Senior Director and stakeholders / funding partners in collaboration with the Grants & Operations Manager and other colleagues as needed

    • Community & Stakeholder Engagement

  • Lead the team in establishing and managing mutually beneficial, strategic partnerships with key tech / innovation, healthcare and emerging industry partners and community stakeholders for the purpose of program development and sustainability
  • Recruit, onboard and maintain an active Erie21 Advisory Council comprised of tech and healthcare industry professionals, along with educational and community partners; Facilitate at least three meetings annually and form adhoc committees as needed
  • Assist program managers with the management of stakeholder relationships as needed
  • Serve as the vibrant and engaging public-facing representative of Erie21 for the purpose of public relations, marketing and community engagement

    • Strategic Initiatives & Administrative Duties

  • Collaborate with Senior Director and relevant partners to steer overarching program objectives, ensuring alignment with the mission and goals of Erie21 and Le Moyne College
  • Work with various public and private partners to maintain knowledge of workforce needs in Syracuse and Central New York and adjust collaborate with colleagues to adapt program development and delivery accordingly
  • Coordinate marketing and communications efforts in collaboration with Erie21 team, Le Moyne's Marketing & Communications department and contracted partners as needed
  • Ensure consistent and effective data collection, evaluation and reporting for Erie21 programs
  • Plan and facilitate staff meetings, leadership meetings & retreat to maintain staff alignment and shared sense of purpose and direction
  • Provide mid-year and annual outcomes reports to Senior Director & College leadership
  • Attend program activities, community functions and professional development opportunities as needed
  • Collaborate with program managers to facilitate ongoing assessment and evaluation of program effectiveness
  • Other duties as assigned by Senior Director or Chief of Staff

    • Job expectations for all Le Moyne College employees :

  • Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
  • Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
  • Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
  • Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.
  • Demonstrates excellent work attendance, reliability and work ethic.
  • Attends and actively participates in required meetings and training sessions.
  • Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
  • Must complete all required federal, state, institution and department trainings.
  • Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
  • Performs a variety of related duties as assigned.

    • Qualifications

  • Bachelor's Degree Business, Public Administration, Education or a certification in nonprofit management or related discipline required, Master's degree preferred.
  • 4+ years of relevant professional experience required. Workforce Development experience preferred.
  • Knowledge of local, state and federal support services to refer students to appropriate community resources (i.e. transportation, financial assistance, childcare)
  • Willingness to work flexible hours with occasional weekend and evening work
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment
  • Demonstrated interpersonal, presentation and written skills
  • Valid Driver's License (some travel is required to and from offsite locations. Mileage will be reimbursed by the College).
  • Demonstrated effective experience and skill in working with students from diverse ethnic, socioeconomic, and educational backgrounds
  • Knowledgeable about various learning styles and study skills
  • Excellent interpersonal, presentation, and written skills are required.
  • Experience with Microsoft Office, Course Management Software (e.g. Canvas), social media platforms, and Datatel Student Management Software
  • Ability to collaborate effectively with a range of campus constituencies, including faculty
  • Willingness to work evenings and weekends to accommodate student needs and programming
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment
  • Strong written and oral communication skills
  • Time management and organization skills
  • Demonstrated effective experience and skill in working with students from diverse ethnic, socioeconomic, and educational backgrounds
  • Knowledgeable of various learning styles and study skills
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