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Assistant Manager

Assistant Manager

Tropical Smoothie CafeCarencro, LA, United States
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SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our leaders are key to delivering on this promise which is driven by our four values : Relationships Rule, Think Bigger, All in, High Five. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Cafe Assistant Manager.

ESSENTIAL FUNCTIONS

  • Interacts with crew members and customers using "Tropitude" (Tropitude is our "mojo" and what makes Tropical Smoothie Cafe fun and different and means having energy and creating a positive atmosphere).
  • Provides leadership and verbal direction to crew members.
  • Ensures quality product is delivered to the customer every time.
  • Supports and works closely with the general manager through daily shift tasks.
  • Assists the general manager with stocking & inventory counting.
  • Delivers 'Unparalleled Hospitality' to each customer that visits our café.
  • Knowledgeable and proficient in all positions within the café.
  • Successfully completes the Cafe Basics Training Program & stays current on our online training platform, The Blend.
  • Completes Serv Safe Class & Maintains Serv Safe Certification.
  • Ensures each position is operating to Tropical Smoothie Cafe's standards.
  • Trains and coaches crew members during each shift to ensure brand standards are upheld.
  • Enjoys working in team environments.
  • Uses tools to accomplish goals, manage labor and control inventory.
  • Performs any additional tasks necessary to run the café.

QUIRED EXPERIENCE AND SKILLS

  • A minimum of 1 year in the restaurant industry.
  • Experience in a leadership role or position.
  • Stable work history.
  • Self-motivated and possess a strong desire for professional growth.
  • Legally able to work within the State and Federal guidelines.

    • PHYSICAL REQUIREMENTS

  • Continuous standing and walking throughout the duration of each shift.
  • Constant face-to-face interactions with crew members and customers.
  • Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
  • Safely navigate in a fast-paced café environment.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.

    • WORKING CONDITIONS

  • Most shifts are between six to eight hours, but this may vary.
  • Assistant Managers can expect to have some early mornings, late evenings, weekend and / or holiday hours with additional opening / closing responsibilities.
  • Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions with team & customers
  • Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
  • Fun, fast-paced, upbeat environment with no fryers!
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    Assistant Manager • Carencro, LA, United States