Customer Success Manager

A company is looking for a Customer Success Manager to ensure healthcare clients maximize value from their platform. Key Responsibilities Act as the primary contact for assigned healthcare accounts, providing high-quality support and building relationships Partner with customers to define success goals, monitor performance metrics, and provide insights for maximizing platform impact Collaborate with internal teams to resolve client issues and prepare updates for enterprise clients Required Qualifications Bachelor's degree in Business, Healthcare Administration, Supply Chain, Information Systems, or related field (or equivalent experience) 2-4 years of experience in customer success, account management, or a SaaS client-facing role Exposure to healthcare, supply chain, or ERP workflows Experience with SaaS platforms in healthcare or supply chain is preferred Project Management or Agile certifications are a plus