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Program Manager

Program Manager

LPL FinancialSan Diego, CA, US
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Technology Program Manager

The Technology Program Manager is responsible for end-to-end program management support to project delivery teams within the LPL Technology organization.

This role supports large, complex programs with aggressive, fixed deadlines that cut horizontally across the LPL technology organization and integrates closely with operations and business teams external to technology. This role will require the program manager to provide the following services :

  • Oversight of overall program budget and roadmap deliverables including cross organization routines, agendas and remediations
  • Governance of processes, standards, etc.
  • Identification, escalation, and mitigation of program risks
  • Collection and dissemination of program status reports to program stakeholders, executive leadership, portfolio management, vendors, and others as required
  • Facilitation and support of Product, Technology, and Business lead engagement in program activities and deliverables

The Program Manager works closely with project and scrum teams and reports directly to the Technology Portfolio Manager.

Responsibilities :

  • Coordinate, drive and manage discussions and follow ups with Project, Technology, Product, Business, Vendor team members and any other cross organization departments to align delivery to program and portfolio OKRs and accompanying deliverables.
  • Maintain oversight of the program budget & coordinate closely with finance, business, and product leaders to assure funds are available, aligned to approved roadmap work items, and properly reported
  • Responsible for the complete program assessment including impact assessments, cross domain tradeoffs and timing
  • Coordination of the quality of the intake from Business, Product, and Technology teams.
  • Manage adherence to process (E2E quality check and governance of data in tools)
  • Own consolidated status reporting of all program delivery work
  • Capture and resolve RAID items
  • Responsible for cross-program and cross-org dependencies
  • Monitor PMO mandated work intake and delivery management tools and ensure governance standards are maintained by domain artifact owners
  • Identify and report on program decisions and risks. Facilitate mitigation efforts to avoid impacts to delivery
  • Monitor and report on scope changes and workarounds, and facilitate the creation and maintenance of a post-release roadmap and backlog for "Day 2" items identified during delivery
  • Adhere to established change management standards and help to refine governance processes to keep the program on track
  • Arbitrate and champion adherence to data quality standards within work PMO-mandated work management tools by artifact owners
  • Management and escalation of data driven by Red, Amber, and Green status
  • Proactively engage with teams across the organization to understand the "big picture", organizational operating models, technologies, and apply this understanding to the program delivery activities you establish
  • Assist requirements gathering and problem solving by connecting cross-functional team members, documenting decisions and learnings, and following up on actions to deliver
  • Establish and facilitate program meeting and event cadences with cross-functional team members and leaders to ensure effective coordination, risk management, status reporting, and delivery

    • Key Metrics :

  • PI Committed Progress
  • Feature Burndown or Lead Time, Cycle Time
  • Risk Management
  • SDLC Compliance
  • Budget burn rate and actuals vs. estimates
  • PI Readiness Tollgates
  • Data quality

    • Requirements :

  • 4 year college degree, preferably in Project Management or Computer Science
  • At least 6 years of experience managing highly complex and matrixed IT programs budgets up to $12M
  • At least 3 years of experience managing people with a proven track record of developing talent

    • Core Competencies :

  • Deep understanding of and ability to manage Project and Software Development Life Cycle(s) using both Agile and Waterfall methodologies
  • Comfortable exercising judgment and using analytical skills in ambiguous situations
  • Outstanding attention to detail combined with the ability to see the big picture
  • Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users
  • Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary
  • Must be proactive and driven and be comfortable working in situations lacking clear direction or oversight

    • Preferences :

  • Agile or PMP certification
  • Experience managing requirement solution workshops
  • Expert knowledge of Microsoft Office or similar tools
  • Strong working knowledge of JIRA, Aha!, Confluence or similar tools

    • Pay Range :

    121,275-$202,125 / year. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

    Company Overview :

    LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

    At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

    Join LPL Financial : Where Your Potential Meets Opportunity

    At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

    Why LPL?

  • Innovative Environment : We foster creativity and growth, providing a supportive and responsive leadership team.
  • Limitless Career Potential : Your career at LPL has no limits, only amazing potential.
  • Unified Mission : We are one team on one missiontaking care of our advisors so they can take care of their clients.
  • Impactful Work : Our size is just right for you to make a real impact.
  • Commitment to Equality : We support workplace equality and embrace diverse perspectives and backgrounds.
  • Community Focus : We care for our communities and encourage our employees to do the same.
  • Benefits and Total Rewards : Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.

    • Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

    Information on Interviews :

    LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.

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    Program Manager • San Diego, CA, US