Technical Account Manager

A company is looking for a Technical Account Manager to serve as a trusted technical partner to customers. Key Responsibilities Serve as the primary technical contact for customers, managing inquiries through various channels Support onboarding and setup for new customers, including provisioning and training Monitor critical infrastructure and proactively address outages and performance issues Required Qualifications 3+ years of experience in customer support and system administration Expert-level knowledge of Linux operating systems and automation scripting Experience with cloud platforms like OpenStack, Ceph, Kubernetes, and Docker Strong understanding of networking fundamentals and storage technologies Proficiency with Python and version control systems such as Git