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Patient Care Coordinator

Patient Care Coordinator

Ultimate LLCOverland Park, KS, United States
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Job Description

Position Overview

Ultimate Staffing Services is actively seeking a dedicated Patient Care Coordinator to join their client's team in Overland Park, Kansas. This role involves managing various aspects of patient care coordination to ensure smooth and efficient service delivery. The ideal candidate will have experience in the healthcare or pharmaceutical industry and possess strong communication and organizational skills.

Responsibilities

  • Receiving and triaging inbound phone calls.
  • Receiving and completing scheduling calls via dialer or outbound queues.
  • Gathering demographics, plan information, patient history, and other data; documenting in pharmacy application as necessary.
  • Contacting physicians for missing or required information.
  • Processing document intake queue for pharmacy technician processing.
  • Preparing shipping materials for packing stations.
  • Scheduling medication deliveries.
  • Performing other related duties as assigned by management.

Qualifications

  • High school diploma, GED, or one to three months related experience and / or training, or equivalent combination of education and experience.
  • Preferred computer skills : Microsoft Office (Word, Excel, PowerPoint, Office, Teams).
  • Good communication skills, both written and verbal, preferred.
  • Capable of lifting up to 50 lbs if needed.
  • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience.
  • Experience working in a healthcare / pharmaceutical industry environment (MUST).
  • Understanding of challenges associated with patients' medical conditions.

    • Required Work Hours

    Available Shifts :

  • Monday - Friday : 8 : 00 AM - 4 : 30 PM
  • Monday - Friday : 10 : 30 AM - 7 : 00 PM
  • Tuesday - Friday : 8 : 00 AM - 5 : 00 PM, Saturday : 8 : 00 AM - 2 : 00 PM, Off Sunday & Monday

    • Benefits

    This position offers a competitive hourly rate of $22.00. It is a temp-to-hire opportunity with the potential for long-term employment based on performance and fit within the company.

    Additional Details

  • On-Site in Overland Park, KS
  • Hourly Rate : $22.00
  • Temp-to-Hire
  • Must be able to lift 50 lbs

    • All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

    Job Reference : JN -082025-402454

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    Patient Care Coordinator • Overland Park, KS, United States