Traffic Operations Specialist

ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry.

Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.

As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.

VINCI Highways , a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services.

We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries.

VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience.

VINCI Concessions is an international player in transport infrastructure.

We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways.

We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

MAJOR DUTIES AND RESPONSIBILITIES Include the following.

Other duties may be assigned.

The order of the duties listed does not represent the importance and / or percentage of time dedicated to each duty.

Perform a system check per different workstations to verify all video surveillance system cameras are working, as well as toll collection systems Constantly check the video monitors to verify and locate vehicle accidents, mechanical breakdowns or dangerous debris in the lanes which could disrupt traffic flow and / or endanger commuters Monitor the safety and security of CAS and CHP officers as they provide roadside assistance or other required duties Perform dispatch duties and maintain a 24-hour log which chronicles all calls handled by CAS, including start and end times and the type of service provided Hourly checks of different workstations to confirm all VSS cameras and toll collections systems are working and to report failing or failed systems to ETTM and coordinate with them for their repair Record traffic accidents / major incidents as requested, onto DVDs Prepare monthly reports related to events occurring in the 91 Express Lanes and CAS response times Performing other required functions associated with the above-listed duties, as well as performing the minimum required number of Initial Image Reviews SHIFT(S) AVAILABLE Mid Shift :

• 12 : 30 pm - 9 : 00 pm (days may differ)  QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and / or ability required.

Strong Data entry skills Must be able to organize and write correspondence and memos in a logical / methodical manner Must have strong language and writing skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our clients Ability to read and comprehend normal instructions, correspondence and memos Must have clear written and verbal communication skills Ability to effectively present information in one-on-one situations to customers, clients and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations Excellent computer skills are required.